Binus Industrial Engineering laboratory is proud to have hosted training arena simulation software for one of Indonesia’s leading government banks, BNI, on 20-21 June 2014. Equipped with licensed ARENA software 14.0, training is designed especially for BNI including how to develop a simulation activity for teller, customer service, credit application, call centers and a whole banking activity involving of a teller service, customer service activity, ATM and a drive through service. Attended by 10 enthusiastic participants, IE lab provides 2 instructors and 4 co-instructors to organize the training namely Mrs. Rida Zuraida, Mr. Yogi Yogaswara, Nyoman, Julfendi, Fan Andrew, and Maya Rininta.

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